Privacy Policy
Privacy Overview
At Car Maintenance Boost, we understand that your personal information is as valuable as the tools in a professional mechanic's garage. This privacy policy explains how we collect, use, and protect your data when you use our automotive training courses and services.
We're committed to transparency - just like how we teach you to diagnose car problems step-by-step. You deserve to know exactly what happens with your information.
We follow all Canadian privacy laws including PIPEDA and provincial regulations.
We only collect data that's necessary for providing our automotive training services.
What Information We Collect
ACCOUNT INFORMATION
- Full name and email address for course registration
- Phone number for important course updates and support
- Payment information (processed securely through third-party providers)
LEARNING DATA
- Course progress and completion status
- Quiz scores and assessment results
- Time spent on different course sections
TECHNICAL DATA
- IP address and general location (city/province level)
- Device type and browser information for compatibility
- Website usage patterns to improve our courses
How We Use Your Information
PRIMARY USES
IMPROVEMENT PURPOSES
How We Protect Your Data
Just like how you'd secure expensive diagnostic equipment in your garage, we use multiple layers of protection to keep your personal information safe.
256-bit encryption protects data transmission between your device and our servers
Your data is stored on Canadian servers with restricted access and regular security audits
Only authorized team members can access your information, and all access is logged
YOUR SECURITY RESPONSIBILITIES
- Keep your account password strong and unique
- Log out of your account when using shared devices
- Contact us immediately if you suspect unauthorized account access
Your Privacy Rights
As a Canadian resident, you have specific rights regarding your personal information. Here's what you can do and how to exercise these rights.
ACCESS YOUR DATA
Request a copy of all personal information we have about you, including course progress and account details.
CORRECT INFORMATION
Update or correct any personal information that's inaccurate or incomplete in your account.
DELETE YOUR DATA
Request deletion of your personal information (note: some data may need to be retained for legal reasons).
DATA PORTABILITY
Get your data in a machine-readable format to transfer to another service provider.
We'll respond to your privacy requests within 30 days as required by Canadian privacy law. Complex requests may take longer, but we'll keep you updated on our progress.
Privacy Questions & Requests
Got questions about your privacy or want to exercise your rights? We're here to help. Our privacy team responds to all inquiries professionally and promptly.
PRIVACY OFFICER
British Columbia, 7860
Canada
QUICK PRIVACY REQUEST
- • Initial response within 24 hours for urgent privacy concerns
- • Full response to data requests within 30 days as required by law
- • Clear explanations in plain English, not legal jargon
- • Respectful handling of all privacy inquiries and requests
PRIVACY DIAGNOSTIC REQUIRED
Hey there! Our site uses cookies to make your car service learning experience way better. We're talking about tracking your progress, remembering your preferences, and showing you content that actually matters to your automotive journey. Pretty standard stuff, but we gotta ask first - it's the law up here in Canada, eh?